Terms of service
OVERVIEW
Welcome to Little Play Tribe! When we say “we”, “us” or “our”, we’re talking about Little Play Tribe. We run this store and website, along with all related information, content, features, tools, products and services, to bring you a thoughtfully curated shopping experience (the “Services”). Little Play Tribe is powered by Shopify, which helps us deliver our Services to you smoothly and securely.
These terms and conditions, together with any policies we refer to here (the “Terms of Service” or “Terms”), set out your rights and responsibilities when using our Services.
Please take a moment to read these Terms of Service carefully. They include important information about your legal rights, as well as details about things like warranty disclaimers and limits of liability.
By visiting, browsing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree with these Terms or our Privacy Policy, please don’t use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are at least 18 years old (or the age of legal majority in your country of residence). You also confirm that you have given permission for any children in your care to use the Services on devices that you own, purchase or manage.
To use our Services – whether you’re browsing our online store or purchasing our products – we may ask you to provide certain details, such as your email address, billing, payment and delivery information. You promise that all information you share with us is accurate, up to date and complete, and that you have the right to provide it.
You’re responsible for keeping your account details safe and secure, and for anything that happens under your account. Your account is personal to you and can’t be transferred, sold, assigned or licensed to anyone else.
SECTION 2 – OUR PRODUCTS
We do our very best to show our products as accurately as possible in our online store. That said, colours and product appearance may look a little different on your screen and some labels and accessories may differ.
We can’t guarantee that the look or feel of any product or service you purchase will exactly match what you see online or meet your personal expectations.
All product descriptions are subject to change at any time without notice, at our discretion. We also reserve the right to stop selling any product at any time and to limit the quantities of products we offer to any person, location or region on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order with us, you’re making an offer to purchase. Little Play Tribe may accept or decline your order at our discretion. Your order isn’t confirmed until we’ve formally accepted it, and payment has been received and processed.
Please check your order carefully before submitting it. Once an order has been accepted, we may not be able to make changes or cancel it. If we’re unable to accept, need to change, or have to cancel your order for any reason, we’ll do our best to let you know using the email address, billing address and/or phone number you provided at checkout.
All purchases are subject to return or exchange strictly in line with our Refund Policy.
By placing an order, you confirm that your purchases are for personal or household use only, and not for resale or export unless via prior agreement.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services – including, but not limited to, all trademarks, brands, text, images, graphics, product reviews, videos, audio, and the way these are designed, selected and arranged – are owned by Little Play Tribe, our affiliates, or our licensors. They’re protected by UK, European, and international copyright, patent, trademark, and other intellectual property laws.
These Terms let you use our Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of the materials on our Services without our prior written permission.
Nothing in these Terms gives you any licence or rights to use Little Play Tribe’s, Shopify’s, or any third party’s patents, trademarks, copyrights, or other intellectual property, except as expressly stated here. Using the Services without authorisation may breach intellectual property laws. All rights not expressly granted to you are reserved by Little Play Tribe.
The names, logos, product and service names, designs, and slogans of Little Play Tribe are our trademarks (or those of our affiliates or licensors). You must not use these trademarks without our prior written consent. Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on our Services are the trademarks of their respective owners.
SECTION 7 - RELATIONSHIP WITH SHOPIFY
Little Play Tribe is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Little Play Tribe. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Little Play Tribe, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Little Play Tribe.
SECTION 8 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you.
SECTION 9 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.
SECTION 10 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 11 - TERMINATION
We may, at our discretion, terminate this agreement or your access to the Services (or any part of them) at any time, without notice. You will remain responsible for any amounts owed up to and including the date of termination.
Certain sections will continue to apply even after termination, including but not exclusive to: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that are intended to survive termination by their nature.
SECTION 12 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY Little Play Tribe, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
SECTION 13 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Little Play Tribe, our partners, directors, officers, employees, affiliates, agents, contractors, service providers or licensors, and those of Shopify and its affiliates, cannot be held liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar losses, whether arising under contract, tort (including negligence), strict liability, or otherwise.
These limitations apply to any use of our Services or products purchased via our Services, and to any other claims connected in any way to the Services or products – including errors or omissions in content, or any loss or damage incurred from using the Services, content, or products made available through the Services – even if we have been advised of the possibility of such damages.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Little Play Tribe, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys’ fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 17 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.
SECTION 18 - GOVERNING LAW
These Terms of Service, along with any separate agreements under which we provide you with our Services, shall be governed by and interpreted in accordance with the laws of the jurisdiction where Little Play Tribe is based.
By using our Services, you agree to the courts in that jurisdiction having venue and personal jurisdiction over any disputes arising from these Terms or the Services.
SECTION 19 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 20 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@littleplaytribe.co.uk.